Last Updated: 03/2026
Eppley Plastic Surgery PC (“EPS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.
Information We Collect
We may collect the following information when you use our website or services:
Personal Information
- Name
- Email address
- Phone number
- Other contact details you voluntarily provide through website forms or communications with our office
Usage Information
- IP address
- Browser type
- Device information
- Pages visited and referral sources
This information helps us understand how visitors use our website and improve the user experience.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide customer support
- Schedule and manage appointments
- Send appointment reminders and service updates
- Respond to patient or customer questions
- Provide SMS communications when you have opted in
- Improve website functionality and user experience
- Maintain security and prevent misuse of our services
SMS Opt-In and Communications
If you provide your phone number and consent to receive SMS communications from EPS, you may receive customer care messages including:
- Appointment reminders
- Scheduling updates
- Responses to inquiries
- Other service-related communications
Users may opt in to receive SMS messages by submitting their phone number through website forms, scheduling forms, or other communication channels where SMS consent is explicitly requested.
By opting in to receive SMS messages, you acknowledge:
- Message frequency may vary depending on your interactions with our office.
- Message and data rates may apply depending on your mobile carrier.
- Consent to receive SMS messages is not a condition of purchasing services.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or contact us at inquiry@eppleyplasticsurgery.com or 317-706-4444.
Data Sharing and Disclosure
EPS respects your privacy.
We do not sell, rent, trade, or share your mobile number or SMS opt-in information with third parties for marketing purposes.
Mobile information collected for SMS communications will only be used to provide the services you have requested.
We may disclose personal information only in the following limited circumstances:
- When required by law or legal process
- To protect our legal rights or the safety of others
- To comply with regulatory or law enforcement requests
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
You may:
- Request access to personal data we maintain about you
- Request corrections to inaccurate information
- Request deletion of personal data where permitted by law
- Opt out of SMS communications at any time by replying STOP
Updates to This Privacy Policy
EPS may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy, please contact us:
Eppley Plastic Surgery PC
Email: inquiry@eppleyplasticsurgery.com
Phone: 317-706-4444